Keeping Our Voice – Part 1 – End of Life Planning

Butterfly on Flower

She stood at the gravesite on a cold November day in the prairies.  The memorial service for her aunt was traditional and tasteful.  The minister spoke of a life that was long lived, dedicated to education, family, and community – a life lived quietly, in the comfort and familiarity of the small farming community.  She […]

Have They Earned the Right to Ask for Your Money?

Seniors Conferencing

Professionals in the direct service business are really in the business of ‘stewardship.’  The problem is that too few know this. It is not about transactions, products or documents – it is all about taking temporary ownership over some important element of someone else’s life – whether it is an aspect of their health needs, […]

Don’t Let a Grinch Steal Your Christmas

Credit Cards

At Christmas time and throughout the holiday season, we are reminded of the joy of giving and the gratification of generosity.  Our hearts are even more open and we are mindful of those less fortunate than ourselves.  We are grateful, humbled by our relative quality of life, and we want to help.  A perfect storm […]

Heroes in Our Midst

Heroes in Our Midst

It started when one of our Certified Professional Consultants on Aging, Laurie Duke, checked in on her elderly neighbour, Anne.  Laurie found her alone in her home — confused and malnourished.  It ended 7 months later following a loving and selfless commitment to mobilize family and friends to help Anne complete her journey from this […]

Light – Circadian Rhythms – Health and Well Being

Did you know that your tissues and organs have their own biological clocks?  Even more compelling is the fact that these clocks are coordinated and synchronized! The conductor of this grand synchronization is a ‘master clock’ residing in nerve cells in a part of the brain known as the hypothalamus.  Within the hypothalamus, this master […]

Power of Older Workers Part 2

power of older workers

  The previous Maturity Matters Newsletter alerted us to the exodus of a highly skilled and knowledgeable workforce leaving many organizations.  More than half of their management teams and employees are positioned to leave as Baby Boomers are preparing for partial, full, or re-defined retirement. For the past decades, employers have benefitted tremendously from the […]

Chill Out

Sun over water and mountains

Summertime, and the living isn’t always easy! We welcome that transition from the sometimes all too long cold, snowy, or rainy months. The first sign of those warm sunny days invites us to get out, bask in the sunshine, and restore that healthy vitamin D! But when is it too much of a good thing, […]

Covid Communicating–Age-Friendly Telephone Do’s and Don’ts

Golden-aged woman on the phone

In the previous newsletter, we talked about basic rules of etiquette to elevate the quality of virtual get-togethers.  This article will provide some suggestions for making our basic telephone conversations more respectful, engaging, and productive. These tips for communicating on the phone with clients and customers work equally well when on the phone with older […]

Virtual Etiquette

Writing and Typing hands

Dress Code:  Yes, Please be Dressed – Etiquette Tips For Virtual Get-Togethers With all the COVID-19 lock downs, restrictions, and isolation, we are left to meet with each other through various virtual means.  Whether it is with FaceTime, Skype, Zoom, Webex, Go To Meeting, Microsoft Teams, or other platforms, there are a variety of ways […]

Tax Time Scams – Time for a Review and Update

Taxes Scrabble

The phone rings. You pick it up and the caller identifies himself as being from the government, contacting you on a problem with your taxes. Your heart races. You begin to wonder what could possibly be wrong? You picture investigations, fines, and trouble! All those thoughts begin to spin in your head while you try to listen […]